PRIVACY POLICY

Effective Date: 15-05-2026

Welcome to JackD Foods (“JackD”, “we”, “our”, “us”).

At JackD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, place orders, or interact with us.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Billing address
  • Order details
  • Payment transaction information
  • Device/browser information
  • IP address
  • Cookies and tracking data

Important: JackD does not directly store sensitive payment information such as debit/credit card numbers, CVV, UPI PINs, or banking credentials. Payments are securely processed through third-party payment gateways.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products
  • Provide customer support
  • Send order confirmations and delivery updates
  • Send abandoned cart reminders
  • Share promotional offers via email and WhatsApp
  • Improve website performance and customer experience
  • Prevent fraud and misuse
  • Comply with legal obligations

3. Marketing Communication

By using our website or placing an order, you may receive:

  • Promotional emails
  • WhatsApp offers
  • Order updates
  • Cart recovery reminders

You may opt out of promotional communication at any time.

4. Cookies & Tracking Technologies

JackD uses cookies and tracking tools including but not limited to:

  • Google Analytics
  • Meta/Facebook Pixel
  • Website cookies
  • Retargeting technologies
  • Performance analytics tools

These help us understand user behavior, improve services, and show relevant advertisements.

5. Sharing of Information

We may share customer information only where necessary for business operations, including with:

  • Shipping and courier partners
  • Payment gateway providers
  • Website hosting/service providers
  • Marketing platforms and tools
  • Legal authorities where required by law

We do not sell customer personal information.

6. Data Security

We take reasonable precautions to protect your information. However, no internet transmission or storage system is completely secure, and absolute security cannot be guaranteed.

7. Data Deletion Requests

Customers may request deletion of their personal information by contacting:

Email: support@jackd.co.in

Subject to legal or operational retention requirements, we will process such requests within a reasonable timeframe.

8. Minors

Our website may be used by minors under parental or guardian supervision. Parents/guardians are responsible for monitoring purchases made by minors.

9. Changes to Privacy Policy

JackD reserves the right to update this Privacy Policy at any time without prior notice. Updated policies will be posted on the website.

10. Contact Us

For privacy-related questions:

JackD
Email: support@jackd.co.in
Phone: 8248858785
Location: Chennai, Tamil Nadu, India